YESUNDRESS X SECRET ROOM
Dickie Black keychain by Secret Room
Informazioni sul prodotto
yesUndress ships to over 241 countries worldwide. Please make sure you have specified all your shipping information.
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Orders in Ukraine Price depends on the weight of your order.
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International orders
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Standard Shipping Price depends on the weight of your order. $ 13.50-25.00
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Express Shipping Shipping cost is calculated after placing an order. Additional invoice is sent after that. |
| Original order shipping and delivery costs are not refundable. |
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Receiving An Order
Your order will be delivered during business hours (8am – 6pm, Monday – Friday).
Orders received and/or processed after that time will be processed the following business day. Business days are Monday - Friday. Orders received on Saturday and Sunday will be processed the following Monday. Our delivery time starts from the moment an order is accepted and may include a 3 working days period where your items will be processed and dispatched by our warehouse.
During Sale and busy times this period may be extended to 14 days due to the volume of orders.
Care Guide
Please handle your garments with love and care.
For most products we recommend a warm hand wash; some pieces specify dry clean only.
Do not leave garments to soak and do not wring,
rub or spin dry your items; dry flat. Do not iron.
Do not put bras in the washing machine or in the dryer.
Every underwire bra has a protective rubber tip; this protects the garment and your skin from being exposed to the sharp edge of the wire.
Machine washing underwire bras causes the rubber tip and the fabric to wear, which can eventually expose the wire.
The cups of padded and pre-moulded bras can also be damaged by washing machines and dryers.
Hand wash in warm water, avoid chemical products, sun tan oils and detergents.
Do not rub, do not soak and do not wring the item.
Dry garments in the shade, away from heat.
Please note that the fabric color can be damaged in chlorinated water.
Do not put any silk garments in the washing machine or dryer as this may damage the fabric.
Keep it away from any substance that could leave an indelible mark: water, which leaves traces or blisters when it dries; alcohol (perfume), greasy products or ink.
Avoid contact with abrasive surfaces, dyes or bleaches.
Store it away from any source of light and heat.
If not, contact our customer care team, or select the most relevant page below.
F.A.Q.
They appreciate cut and details, things that aren't so obvious.
What payment methods can I use?
We offer 35 different payment methods including major providers like Mastercard, Visa, PayPal, American Express and Diners as well as many different local payment methods including Klarna, iDEAL, AliPay, Sofort, giropay, and many more.
Can I purchase items with another currency?
Yes, you may select a currency based on your personal preference. When you select your country in the country selector on the upper right of the website or are taken directly to your country’s version of the website, you will see prices listed in the regional currency.
Can I make changes to my order after it’s been placed?
We do everything we can to fulfill orders quickly and unfortunately cannot make updates after an order has been placed. These changes include removing or adding products and/or changing the delivery address. If a mistake has been made with your order information, it’s quickest to create a new order with the correct information and then let our Customer Service.
Do you offer e-gift cards for international customers?
E-gift cards are only available to customers shipping within the U.S.
How Do I Set Up A Subscription Order?
We will deliver products to you as soon as reasonably possible. Orders are usually dispatched between 1-3 days from the date of the order being placed. Please contact us our customer service team if your delivery has not been received within the dates described.
How To Return My Items?
We care about your shopping experience and we want you to derive the maximum pleasure.
Undergarment, swimwear, and hosiery are not subject to return or exchange according to the Ukrainian laws. But on the other hand, we value our clients and make it possible to exchange or to pick up proper goods.
To exchange goods, follow the simple rules:
- There must be product tags, clothing labels and stamps
- Original packaging
- No traces of operation
The best way to find your appropriate size is to seek the assistance of a professional consultant from our company.