Shipping & Delivery
yesUndress ships to over 241 countries worldwide. Please make sure you have specified all your shipping information.
Orders to Ukraine are shipped via Nova Poshta.
Orders in Ukraine
Shipping cost is calculated after placing an order. Additional invoice is sent after that.
|Original order shipping and delivery costs are refundable.|
Receiving An Order
Your order will be delivered during business hours (8am – 6pm, Monday – Friday).
Orders received and/or processed after that time will be processed the following business day. Business days are Monday - Friday. Orders received on Saturday and Sunday will be processed the following Monday. Our delivery time starts from the moment an order is accepted and may include a 3 working days period where your items will be processed and dispatched by our warehouse.
During Sale and busy times this period may be extended to 5 days due to the volume of orders.
Tracking An Order
As soon as your order has been dispatched you will receive an email with the tracking number.
Failed delivery procedure
If no one is available to accept and sign for the parcel at the delivery address, postal services may try to deliver the package three more times.